Who we are

This website is operated by Saideep Vibrators Private Limited (“Saideep”, “we”, “us”), a manufacturer and exporter of industrial vibratory, electromagnetic and magnetic equipment, with its head office at A-11 & A-24, Gate No. 2, Laghu Udyog Kendra, I. B. Patel Road, Goregaon East, Mumbai 400063, Maharashtra, India. For all privacy matters contact sales@saideeponline.com. This policy is written to meet the requirements of South Africa’s Protection of Personal Information Act, 2013 (POPIA).

What we collect, and why

We collect personal information only where we need it to respond to you:

• Enquiry and quote forms — your name, company, email address, phone number and the application details you choose to share (material, throughput, duty). Used solely to answer your enquiry and prepare a quotation.
• Partner applications — company, contact person, partner type, region and industries served. Used to evaluate distribution and OEM partnerships.
• WhatsApp and email contact — if you contact us directly, we process the details you provide in order to reply.

We do not sell personal information, and we do not use it for purposes unrelated to your enquiry.

Analytics and cookies

• Google Analytics 4 sets cookies to help us understand how the site is used (pages visited, approximate location, device type). This data is aggregated and does not identify you personally.
• Microsoft Clarity may record how visitors interact with pages (clicks, scrolling, mouse movement) to help us improve the site. Recordings are retained by Microsoft for up to 30 days; keystrokes in form fields are masked. See Microsoft’s privacy statement for details.
• Server-side request logging runs on our own server, is anonymised by default and is used for security and performance monitoring only. It sets no cookies and requires no consent.

You can block or delete cookies in your browser at any time; the site remains fully usable without them.

Where your information is processed

Enquiries submitted on this site are received and answered by our export team in India. By submitting a form you consent to this cross-border transfer as provided for in section 72 of POPIA. We apply the same safeguards described in this policy regardless of where the information is processed.

How long we keep it

Enquiry records are kept for as long as needed to respond and for reasonable follow-up, and thereafter for our legitimate business records. You may ask us to delete your details at any time (see your rights below).

Your rights under POPIA

You may ask us at any time to confirm what personal information we hold about you, to correct it, or to delete it; you may also object to processing or withdraw consent, and you may complain to the Information Regulator (South Africa) — inforegulator.org.za. Write to sales@saideeponline.com and we will respond within a reasonable time.

Security

The site is served over HTTPS, access to form submissions is limited to the people who need it to answer you, and our hosting applies appropriate technical and organisational safeguards against loss, unauthorised access and disclosure.

Changes to this policy

We may update this policy from time to time; the “last updated” date above always reflects the current version. Material changes will be noted on this page.